"Microsoft Blue Screen" tops the hot search: Windows systems crash in multiple locations globally, antivirus software CrowdStrike to blame?

This afternoon, "Microsoft Blue Screen" trended on Weibo. Many netizens shared pictures showing their computer's blue screen, with many displaying the "csagent.sys" error. This issue also affected Windows users in multiple regions globally, with some network engineers suggesting that the antivirus platform CrowdStrike had a problem, leading to blue screen incidents in New Zealand, Australia, Japan, India, and other regions. Engineers conducted tests and suggested entering safe mode, renaming the C:\windows\system32\drivers\crowdstrike folder to a different name, and then restarting to temporarily resolve the issue. In addition, Microsoft reported interruptions in its Microsoft 365 applications and services today, affecting enterprises and users worldwide. "We are investigating an issue affecting user access to various Microsoft 365 applications and services," according to website fault tracking software Downdetector data on July 19th, Japanese users reported issues with Microsoft 365. As of around 1:35 pm local time, there were over 2800 fault reports, with 69% of reports related to Onedrive. Microsoft experienced a plunge in after-hours trading